Reference

ok25 Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open an ok25 account, use the lobby, contact support or connect DANA, OVO, GoPay and QRIS.

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HELP WITH YOUR DATA

Reach Us About Privacy Policy Requests

A direct support route helps you act on this Privacy Policy instead of searching through account screens. Send a request through our live chat or the support email shown inside your ok25 account, and include the account phone number plus the subject of your request. We handle privacy questions during the stated support window of 08:00-22:00 WIB. Never send a wallet PIN or full authentication code. If a wallet status stalls, we may ask for a transaction reference so we can locate the relevant record without requesting unnecessary details.

Team online

Account data request

Use the account support path to ask what personal details we hold, why we use them, and which records relate to your sign-in or verification step. We may confirm ownership through the phone number already attached to your account before discussing any private data.

Wallet record question

For a DANA, OVO, GoPay or QRIS question, provide the date, amount reference and wallet name shown in your account history. We use those details to find the correct record while avoiding requests for your wallet PIN, password or one-time security code.

Correction or removal

Ask us to correct inaccurate account details or to assess a removal request through live chat or the account email route. We first check whether a record must remain for security, dispute handling or a legal duty before confirming what action we can take.

HOW WE HANDLE RECORDS

Privacy Policy Details You Can Check

We keep this Privacy Policy connected to the actions you take in your account, so the explanation stays practical.

Account security

Your phone verification is an account security step, not a public profile field. We use the verification result to help confirm that the person requesting access or a data change controls the account. Device and sign-in signals may be reviewed when activity looks unusual.

Payment records

A DANA, OVO, GoPay or QRIS reference lets us match a wallet event to your account. Bank transfer and virtual account records can contain a sender reference or bank name such as BCA, BRI, Mandiri or BNI, used for reconciliation and support.

Cookies on devices

Cookies keep a verified session available as you move between account pages on a phone or desktop. You can clear them through your browser settings, although doing so may sign you out and require the phone verification step again.

Lobby activity

Opening Live Roulette Gold, Fishing War Quick Arena or Plinko Drop Arcade can create technical activity records such as time, device and session status. These records help maintain account operations and security; they are not presented as a public identity.

Retention approach

We retain account, payment and support records only for the period needed for the stated service, security checks, dispute handling or a legal duty. When a record is no longer needed for those reasons, our handling process assesses deletion or de-identification.

Your choices

You can ask for a copy of eligible personal data, request a correction, question a processing purpose or ask whether deletion is available. Send the request from your account route where possible, because ownership checks protect your data from an unrelated requester.

Answers About ok25 Privacy Policy

These Privacy Policy answers cover the questions we expect you to ask before opening an account or connecting a local wallet. They explain the practical route for account data, cookies, payment references, device access and correction requests. If your situation is not listed, contact support through the account path during 08:00-22:00 WIB and we will assess the request against the policy and local requirements.

The ok25 Privacy Policy explains how we collect, use, secure and retain account, device, cookie, support and payment records. It also explains how you can request access, correction or deletion where available. Access to the service depends on local law, so your location can affect eligibility.

We use your phone number for the clear verification step before account access and for account ownership checks. It can also help support locate the right account when you ask about a DANA, OVO, GoPay or QRIS record. Do not send your security code in chat.

Yes. The Privacy Policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. A bank route may show a reference or the name of BCA, BRI, Mandiri or BNI. We use these records to reconcile activity and answer account questions.

Contact us through live chat or the support email displayed inside your account, preferably from the verified account route. State that you want an account data request and include your account phone number. We may ask for an ownership check before releasing private records.

You can ask us to correct inaccurate details or assess whether deletion is available. We review the request against security needs, payment disputes, account protection and legal duties. Where local law permits, we confirm the action, explain any retained record, and update you through the support route.

Cookies can keep your session active and remember selected settings on the browser you use for the lobby. You can clear or restrict them in your phone or desktop browser. That action may sign you out, so you may need to complete phone verification before returning to your account.

No public identity is created from opening titles such as Spaceman Crash Play or Fishing War Quick Arena. Technical activity may be recorded internally with session and device details for service operation and account security. We handle those records under the purposes described in this Privacy Policy.

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